1. Introduction
1 and One (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we handle personal information, including what data we collect, how we use it, and your rights in relation to your personal information. By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information, as permitted under the Privacy Act:
• Contact Information: Your name, email address, phone number, and postal address.
• Employment Information: If applying for a role with us, this may include your CV, employment history, qualifications, and references.
• Business Information: When requesting information or a proposal, we may collect details about your business needs and specific project requirements.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and other information collected through cookies and similar technologies.
3. Collection Methods
We may collect personal information directly from you when you:
• Complete a form on our website,
• Communicate with us via email, phone, or other channels,
• Apply for employment with us, or
• Engage with us for our services.
In some cases, we may collect information about you from third-party sources, where this is reasonably necessary for our functions or activities, and where you have consented or where the law permits.
4. Use of Your Information
We will only use your personal information for purposes permitted by the Privacy Act and the APPs, including:
• Providing Services: To respond to your enquiries, deliver proposals, or process your requests.
• Processing Job Applications: To evaluate your suitability for roles within 1 and One.
• Improving Our Services: To monitor and improve our website, services, and user experience.
• Marketing and Updates (with Consent): With your consent, we may send you updates, newsletters, and other promotional content. You can opt-out at any time.
We will not use your information for a secondary purpose unless we have your consent, or it is required or authorised by law.
5. Disclosure of Your Information
We may disclose your personal information to third parties in certain circumstances, including:
• Service Providers: We may engage trusted third-party service providers (e.g., IT, email, and cloud storage providers) to assist in delivering our services. These providers are contractually obligated to handle your data in compliance with the APPs.
• Legal and Regulatory Compliance: We may disclose your information if required to comply with Australian laws, regulations, or government requests, including lawful requests by public authorities for purposes such as law enforcement.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a new entity under similar privacy obligations.
6. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing security measures such as data encryption, access controls, and regular security assessments. However, please note that no method of electronic transmission or storage is entirely secure.
7. Your Rights and Choices
Under the Privacy Act, you have rights regarding your personal information, including the right to:
• Access Your Information: You may request access to the personal information we hold about you, subject to certain exceptions under the law.
• Correct Your Information: If you believe that your personal information is inaccurate, incomplete, or out of date, you may request that we correct it.
• Withdraw Consent: You may withdraw your consent for us to use your personal information for certain purposes, such as marketing.
To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with the Privacy Act, usually within 30 days.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyse site traffic, and provide personalised content. You can adjust your browser settings to refuse cookies; however, this may affect some website functionalities.
9. Complaints and Enquiries
If you have any questions about this Privacy Policy or wish to make a complaint about our handling of your personal information, please contact us at the details below. We take complaints seriously and will respond to your complaint as soon as possible, aiming to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
1 and One
Email: info@1andOne.com.au
Phone: 02 6122 1400
Address: PO BOX 4162, KINGSTON, ACT, 2604
Last Updated: 20 November 2024