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Program Management to Support Major Reform

Supporting a large-scale reform program to enhance Australia's international trade capabilities.
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Delivering Program Management for Government and Industry Reform

A multi-year engagement involving managing a large portfolio of reform projects, requiring a strategic approach to program management, organisational change, and risk mitigation. 

Our Approach

We used a multi-layered methodology with Agile principles used to address the diverse needs of this expansive reform program: 

Organisational Review and Design

We conducted a comprehensive review of the department’s structure, engaging in extensive internal consultations to ensure alignment with reform objectives. 


Program Management Office (PMO) Support

We supported a Reform Portfolio Office to oversee multiple projects, implementing robust governance and reporting mechanisms


Risk Management Uplift

We developed and implemented a comprehensive risk management framework, including conducting workshops and creating decision support materials. 


Change Management

We developed tailored change management strategies to guide the implementation of reforms across the organisation.


Communications Strategy

We delivered internal and external communication services to raise awareness of the reform initiatives. 


Benefits Realisation

We mapped intended benefits against project outcomes and developed frameworks for tracking and reporting progress.


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Deliverables

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Outcomes

Our work delivered significant benefits to the department and the broader reform program: 

  • Enhanced risk management practices across the Reform Portfolio 
  • Improved alignment between organisational structure and reform objectives 
  • More effective change management processes, leading to better adoption of new initiatives 
  • Increased visibility of project progress and benefits realisation for senior leadership 
  • Streamlined communication of reform initiatives both internally and externally 
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Driving Excellence: Transforming Government Service Delivery

Our embedded teams leveraged expertise in program management and organizational change to advance this critical reform initiative. Working seamlessly with the department, we delivered exceptional value and earned recognition from senior executives for our strategic contributions.

Our People

Meet our team

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Adrian Baker

Senior Consultant

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Adrian Baker

Senior Consultant

Adrian is a highly skilled IT professional with 20 years of experience in the Energy, Police and Defence industries. His technical understanding and strong interpersonal skills ensure that high-quality results are always met. Adrian has been in various Test Management positions, including Test, Environment and Release Manager, BI Test Lead, Data Modeler, Senior Test Analyst, and Business Analyst.

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Ed Fenech

Senior Consultant

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Ed Fenech

Senior Consultant

Ed is an accomplished and polished product management professional. His practical and pragmatic approach adds value to leading the delivery of highly complex and sensitive projects. As a Scrum Master, he is an expert in translating strategy to concise tactical outputs, ensuring that delivery partners are aligned, and projects are delivered on time and within budget. He has managed the rollout of a data intelligence system from conception to business as usual for the Victorian government. Other projects include transforming service delivery models, data management systems and interactive online portals, eCommerce platforms, conducting system audits, coordinating training and system support.

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John Burton

Principal Consultant

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John Burton

Principal Consultant

John is an expert in developing and implementing change strategies. He is also an internal and external stakeholder engagement, governance, and business development expert. Working across Commonwealth, State, and Local Government levels, John has held a wide range of senior government roles and specialist assignments in health care, public transport, customer service/contact centres, social policy, not-for-profit governance, and financial management sectors.

Our People